The WVU Modernization Program will ensure that West Virginia University becomes the land-grant university of the future, engaging students, faculty and staff across all campuses and affiliated locations in a multi-year initiative to redesign and streamline the way we do business. This program aims to create a modern, intuitive employee experience with improved finance and HR processes and systems and an engaging, personalized journey for our students.
Processes that are undocumented, opaque or confusing will be simplified and standardized, and employees will have easier access to their information. Over the next two years, hundreds of key stakeholders, from business-process experts to software developers, will be working with Huron Consulting. The program has four workstreams:
- Workday Business Modernization will include implementation of a modern, multi-faceted software platform that will improve efficiency by replacing legacy finance, human resources and student systems with one platform.
- Research Connect projects center on improving business processes related to the administration of WVU research through the multi-phase implementation of the Huron Research Suite, known as the WVU Research Administration Portal (WRAP).
- Student Experience Enhancement projects will focus on the implementation of Salesforce to support effective recruitment, application management, decision-making and communications throughout the admissions funnel.
- Data Strategy projects will ensure University leaders have ready access to accurate, current and reliable data that is critical to making informed strategic decisions across the spectrum.
Program Outcomes
- Stakeholders will have confidence in data and easy, timely access to the data necessary to perform their work and inform decisions.
- Technology will simplify processes and reporting, making it easier to complete activities and giving staff more time for strategic initiatives and enhanced service and faculty more time for research, teaching and outreach.
- Leaders will have access to the tools necessary to effectively make decisions about institutional resources and align investments with University priorities.
- Redesigned operations – business processes, practices and systems – will better enable career development and career pathways.
- Implement intuitive and unified technology that will enable student recruitment and enrollment, improve student success, promote a positive student experience and enhance faculty outreach and research opportunities.
- The institution will be better protected from reputational, operational, financial and technological risk.
- A technology-empowered network of interconnected systems will ensure that the institution is positioned for future automation, efficiencies and adoption of new technologies.